Happy-happy. Шведская система успешных переговоров без обид и проигравших

Глава 9. Прежде чем мы начнем
Difficult people. Hansin, G., (2015), How to Deal with difficult People: Smart Tactics for Overcoming the Problem People in Your Life, London: Wiley.
More about narcissists. Jackson, T., (2017), How to handle a Narcissist, Kindle Edition.
What happens inside the brain of a psychopath. Meffert, H., Gazzola V., Boer, J. A. den, Bartels, A. A. J., Keysers, C. (2013), Reduced spontaneous but relatively normal deliberate vicarious representations in psychopathy. Brain Vol. 136, No. 8.

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